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Frequently Asked Questions
How can I book a room at the Hotel Relais du Loir in La Flèche?

How can I book a room at the Hotel Relais du Loir in La Flèche?

To reserve a room, you can use our website, by telephone or by email. To book online, simply visit our secure website and select your dates of stay, number of people and type of room you wish to reserve. Then you can follow the instructions to make your online reservation securely.

If you prefer to book by phone or email, you can contact our reservations team who will be happy to help you find the room that best suits your needs. We invite you to visit the “Contact” page to find out our telephone number and email address.

Whichever booking method you choose, our team will be on hand to answer all your questions and help you plan your stay in La Flèche.

How to get the cheapest price?

How to get the cheapest price?

To get the best price at the Hôtel Relais du Loir in La Flèche, we recommend booking directly with us using our secure website or by contacting us by phone or email. This is because we always offer exclusive discounted rates to our customers who book directly with us rather than through third-party booking sites such as Booking.com, Expedia, Tripadvisor, etc. who charge very expensive commissions to customers. We guarantee the lowest rates by booking directly with us.

Additionally, we also offer special offers and packages throughout the year, which you can view on our website or by contacting us directly.

Finally, we advise you to book in advance to benefit from the best rates, especially during peak seasons and local events. By booking early, you can take advantage of the lowest rates and be sure to have a room available during your stay.

Remember that if you find a cheaper rate elsewhere, we promise to offer you the same rate or even make you an even better offer. Do not hesitate to contact us to find out more about our best price guarantee policy.

If you have additional questions or need help booking your stay, please do not hesitate to contact us by phone or email. We will be happy to help you plan your stay in La Flèche at the best price.

How to book by telephone at the Hotel Relais du Loir?

How to book by telephone at the Hotel Relais du Loir?

To reserve a room at the Hôtel Relais du Loir in La Flèche by telephone, you can contact us directly on +33 (0)2 43 94 00 60. Our reservations team will be happy to help you find the room that suits you. best suits your needs and will guide you through the booking process.

When you call, please have the following information ready: the dates of your stay, the number of people in your party, and any preferences in terms of room type or amenities. Our team will then be able to offer you a selection of available rooms and give you the corresponding rate.

If you are satisfied with the information provided, you can then proceed with the reservation over the telephone by providing your personal and payment details. We will then send you a reservation confirmation by email.

Remember, if you have any questions or concerns regarding your reservation, our reservations team is here to help.

We hope to have the pleasure of welcoming you soon to the Hotel Relais du Loir in La Flèche.

Why do I have to provide my credit card number over the phone when I book by phone?

Why do I have to provide my credit card number over the phone when I book by phone?

When you reserve a room at Relais du Loir by telephone, we ask you to provide your credit card number to guarantee your reservation. This allows us to pre-authorize payment for your stay before your arrival and ensure your room is reserved for you.

Please note that prepayment is not required when booking over the telephone, but may be requested in certain circumstances, such as for bookings during peak periods or for prepaid rates. However, in most cases payment will be made upon arrival or departure from the hotel.

We understand that some customers may be concerned about the security of providing their credit card number over the phone. That's why we take steps to keep your payment information secure. We use industry-leading security technologies to protect your credit card information and are committed to protecting your privacy in accordance with applicable laws and regulations.

If you have any concerns or questions regarding the security of your payment information, please do not hesitate to contact us by telephone or email to discuss them.

Is it secure to book via the Hotel Relais du Loir website in La Flèche?

Is it secure to book via the Hotel Relais du Loir website in La Flèche?

Yes, it is completely secure to book via the website of the Hotel Relais du Loir in La Flèche. We take the security of your personal and payment information very seriously, and we use industry-leading security technologies to protect your data.

Our website uses a Secure Sockets Layer (SSL) certificate to encrypt all data you enter, including your payment information. This means that all information you provide is secure and cannot be read or intercepted by unauthorized third parties.

Additionally, we do not store your credit card information on our servers. Once you have made your reservation online, your payment information is sent directly to our third-party payment provider, who uses the same industry security standards to protect your data.

Finally, our security team constantly monitors our website to detect and prevent suspicious activity. We also take steps to proactively protect your information, performing regular security tests to ensure our website is always at the forefront of security.

If you have any questions or concerns regarding the security of your online reservation, please do not hesitate to contact us by email. We will be happy to answer all your questions and help you plan your stay in La Flèche in complete safety.

Where can I park my car or motorbike?

Where can I park my car or motorbike?

If you are traveling by car or motorbike, you can park your vehicle in one of the free public car parks surrounding the Hôtel Relais du Loir in La Flèche. There are several hundred parking spaces available near the hotel, and you can easily find a place to park your vehicle.

Please note that our property does not have private parking.

We advise you to pay attention to regulated parking times, especially on market day on Wednesday morning. To avoid having your vehicle impounded, we recommend that you park on the other side of the road along the Loir.

If you have any questions or concerns regarding parking near the Hôtel Relais du Loir, do not hesitate to contact us by phone or email. We will be happy to help you plan your stay and provide you with parking information.

Where can I charge my electric car?

Where can I charge my electric car?

If you are traveling by electric car, there are several charging options available in La Flèche. The closest charging stations to the Hôtel Relais du Loir are located at Terminal La Flèche Rue Henri Dunant, where you will find two stations available for charging.

It is also possible to go to Sarthe IRVE La Flèche, located Boulevard de Montréal or Allée du Loir, where three charging stations are available. All terminals allow you to recharge your vehicle using an electronic wallet.

It is important to note that charging capacities and socket types vary depending on the terminals, so it is advisable to inquire in advance.

We are delighted to be able to offer our customers this charging option for electric vehicles, which is an important contribution to environmental protection and sustainability. If you have additional questions about charging options in La Flèche or need help planning your electric car trip, please do not hesitate to contact us by phone.

Where can I park my bike?

Where can I park my bike?

If you are traveling by bike, we offer a secure space to store your bike during your stay at the Hôtel Relais du Loir in La Flèche. The hotel's patio is available for bicycle parking, under video surveillance 24 hours a day.

We have also implemented security measures for access to the hotel, including an automatic coded door that provides control over entry and exit from the property. So you can be sure that your bike is safe during your hotel stay.

If you have an electric bike, it is also possible to disconnect your battery and recharge it in your room. We will be happy to provide you with a safe and secure space to store your bike and recharge your battery.

Please note that bicycles are not allowed to be parked in the rooms.

If you have additional questions about bicycle parking options at the Hôtel Relais du Loir, do not hesitate to contact us by phone or email. We will be happy to answer all your questions and help you plan your stay in La Flèche.

How to get to the Hotel Relais du Loir by bus?

How to get to the Hotel Relais du Loir by bus?

If you plan to come by bus to the Hôtel Relais du Loir in La Flèche, be aware that there are several bus lines serving the La Flèche bus station. The closest bus stop to the hotel is the “Le Loir” stop, however it is not available on all bus lines. The “Gare Routière” stop is therefore the easiest to access and is located approximately 3 minutes on foot from the hotel.

We advise you to check exact times and fares with local carriers before your departure, as these may vary depending on the time of year or days of the week.

We look forward to welcoming you to the Hôtel Relais du Loir in La Flèche, and if you have any additional questions about transportation options or need help planning your trip, please do not hesitate to contact us.

How to get to La Flèche Zoo from the Hotel Relais du Loir?

How to get to La Flèche Zoo from the Hotel Relais du Loir?

If you are staying at the Hôtel Relais du Loir in La Flèche and would like to visit the La Flèche Zoo, please note that it is approximately a 10-minute drive from the hotel. There are also public transportation options to get to the zoo from the hotel.

If you prefer to take the bus, the closest bus stop to the hotel is the “Gare Routière” stop, located approximately 3 minutes walk from the hotel. You can take regional bus line no. 26, which will take you directly to La Flèche Zoo. Bus line no. 26 “Le Mans / La Flèche / Saumur” serves the La Flèche bus station daily. From April 2 to August 31, line no. 26 connects the Flèche bus station to the Zoo for free. Exact times and fares may vary depending on the time of year, so it is advisable to check timetables with local carriers before your departure.

If you prefer to use your own car to get to the zoo, Hôtel Relais du Loir has free public parking nearby. Simply follow the direction signs for the public car park “P8” and park in the available parking spaces. The zoo is about a 10-minute drive from the hotel.

We hope this information will help you plan your visit to La Flèche Zoo. If you have additional questions about transportation options or need help planning your trip, please do not hesitate to contact us by phone or email.

From what time is the room available on the day of arrival?

From what time is the room available on the day of arrival?

On the day of your arrival at the Hotel Relais du Loir in La Flèche, most of the time, rooms are available from 2 p.m., or even before. If you arrive earlier, you can of course leave your luggage at the hotel reception and enjoy the hotel facilities while waiting for your room to be ready.

However, if the rooms are available earlier, you will be able to access them directly if the reception is open. We will do our best to offer you a room as soon as possible. If you need your room sooner or would like to keep it longer on your departure day, do not hesitate to contact us to find out our availability and possible options.

We are delighted to welcome you to the Hôtel Relais du Loir in La Flèche and if you have any additional questions about arrival and departure times, please do not hesitate to contact us.

The automatic door is closed, how can I access reception?

The automatic door is closed, how can I access reception?

If you arrive at the Relais du Loir Hotel in La Flèche and the automatic door is closed, you can use the intercom located at the bottom of the gray box to the right of the automatic door during reception opening hours. By pressing the intercom you can contact the hotel reception and notify them of your arrival.

If you arrive late in the evening or outside reception opening hours, you will need to let us know in advance when booking and provide us with your mobile and email numbers. We can then explain to you the procedure for accessing your room outside reception opening hours.

We are at your disposal to help you and answer all your questions, so do not hesitate to contact us by phone or email. We hope this information will help you plan your stay in La Flèche.

What restaurants can I find near the Hotel Relais du Loir?

What restaurants can I find near the Hotel Relais du Loir?

We are located in the heart of La Flèche, surrounded by around twenty catering companies. To help you choose the restaurant that will best suit your tastes and desires, we have prepared a selection of recommended restaurants located near the hotel. You can consult this selection on our website or ask us for advice at the hotel reception.

We recommend checking restaurant opening days before visiting, as some may be closed outside of meal times. To ensure you have a table reserved for a successful evening, it is always best to book in advance.

We are here to help you plan your stay in La Flèche, so do not hesitate to contact us by phone or email if you need more information or advice. We hope you enjoy your stay with us and discover delicious restaurants in La Flèche.

How can I eat at the Hôtel Relais du Loir, in the evening or at lunchtime?

How can I eat at the Hôtel Relais du Loir, in the evening or at lunchtime?

Although we do not have a restaurant integrated into the hotel, we offer several options for dining at any time. Our pizza vending machine is at your disposal 24 hours a day, you can choose from a large selection of pizzas. Whether you are a fan of pizza or all the restaurants are closed, you will always find a solution to eat at the Relais du Loir hotel at any time of the day or night.

In addition to our pizza vending machine, we can also offer you a selection of drinks, including soft drinks and juices, as well as local craft beers for a unique tasting experience. You can enjoy these drinks in your room or on our panoramic terrace.

We would like to remind you that picnicking is not allowed in our establishment, but we are here to help you plan your stay at La Flèche. Do not hesitate to contact us !

Do you offer breakfast at Relais du Loir?

Do you offer breakfast at Relais du Loir?

Yes, we offer a continental breakfast served every morning in our breakfast room, from 7 a.m. to 10 a.m. Monday to Friday and 8 a.m. to 10 a.m. on weekends and public holidays. You can enjoy a selection of pastries, fresh breads, jams, honey, cereals, cheeses, cold meats, yogurts, fruits, fruit juices and hot drinks (tea, coffee, hot chocolate) .

We also offer an express breakfast option for guests who want a quick breakfast or need to leave early in the morning. This option includes a hot drink, fruit juice and a pastry.

Breakfast is not included in the room price, but you can book it in advance online when you book or directly at reception when you arrive.

If you have any specific dietary requirements or allergies, please let us know when booking or at reception. We will do our best to accommodate your needs wherever possible.

Is there an ironing service available?

Is there an ironing service available?

Yes, we offer a self-service ironing service for our guests. If you need to iron your clothes, you can use our ironing station for free.

If you have delicate clothes or that require special treatment, you have dry cleaning services just a few blocks from the hotel.

Please note that self-ironing service is available 24 hours a day and we do not offer dry cleaning services. If you have any additional questions, please do not hesitate to contact reception for more information.

Is there a shuttle service to the city center or local attractions?

Is there a shuttle service to the city center or local attractions?

We are located in the city center of La Flèche, a few minutes' walk from the bus station, making it easy to access local attractions. Although we do not offer a shuttle service, there are free shuttles to the Zoo in peak season (Line 26), as well as taxis available. In addition, the tourist office offers bicycle rental, which will allow you to discover the city at your own pace. Finally, if you come by car, know that we have several hundred free parking spaces around the hotel.

Can we stay with our pets?

Can we stay with our pets?

Yes, the Relais du Loir hotel accepts pets in certain rooms. However, it is obligatory to indicate the presence of your pet when booking so that we can offer you a suitable room. Additional fees apply depending on the size of your pet and the length of your stay. We also ask you to respect our internal regulations to guarantee the comfort of all our customers and our animal friends. Do not hesitate to contact us for more information on our pet policy.

In the town of La Flèche, what taxis are available?

In the town of La Flèche, what taxis are available?

There are several taxis available in the town of La Flèche. You must book your taxi in advance to be sure of getting a ride. The taxis available are:

  • Taxi Joly (06.83.61.34.58)
  • Taxi Couallier Agathe (02.43.45.06.25)
  • Asc Taxi Flèchois (06.06.45.98.45)

If you wish to leave or arrive at the Hôtel Relais du Loir, give the address “40 Promenade du Maréchal Foch” to your taxi. To reduce costs, you can also consider ride-sharing services such as BlaBlaCar.

Are the rooms accessible to people with reduced mobility?

Are the rooms accessible to people with reduced mobility?

Yes, the Relais du Loir has rooms adapted for people with reduced mobility. However, it is important to note that these rooms are on the ground floor only and are Comfort category, not Standard category. We therefore recommend that you specify this type of room when booking to ensure that your stay meets your needs.

What security does the Relais du Loir Hotel provide?

What security does the Relais du Loir Hotel provide?

At the Hotel Relais du Loir, the safety of our guests is a priority. We have a modern video surveillance system that operates 24 hours a day to ensure the security of property and people.

In addition to this, we have also implemented anti-intrusion devices and a night guard for optimal security. Our establishment is regularly inspected by the safety commission.

Our electrical installations are also checked periodically to prevent any risk of fire. Finally, our front door is automated with coded access to ensure maximum security.

Our establishment is completely non-smoking.

We are located in a calm and quiet area in the very center of La Flèche, which adds to the safety of our customers. With us, your safety is our top priority.

Is it possible to get a travel cot for my baby?

Is it possible to get a travel cot for my baby?

Yes, we can provide you with a travel cot for your baby upon request when booking your room. This service is chargeable and we are happy to provide everything you need to make your stay pleasant and comfortable. Please notify us of your travel cot requirement in advance so we can ensure everything is ready for your arrival. You can also use your own travel cot for free.

What shops are near the Hotel Relais du Loir?

What shops are near the Hotel Relais du Loir?

The Hotel Relais du Loir is located in the heart of La Flèche, which means you will be close to plenty of shops for all your needs. Just behind the hotel, you will find the town center of La Flèche, with its banks, bakeries, bars, cinema, pharmacies, tobacconists, dry cleaners, restaurants and shops. In addition, the CARREFOUR Contact supermarket is also located near the hotel for your daily shopping. Whether you're here for business or pleasure, you'll find everything you need just steps from Relais du Loir.

What time do rooms have to be vacated?

What time do rooms have to be vacated?

Rooms must be vacated before 10:30 a.m. on your departure day. An additional fee of €10 per hour will be charged beyond this. If you would like to extend your stay, please contact reception to find out if an extension is possible based on availability. We will do our best to accommodate your needs and make your stay as pleasant as possible.

Can I deliver packages or letters to the Hôtel Relais du Loir?

Can I deliver packages or letters to the Hôtel Relais du Loir?

Yes, you can have packages or letters delivered to the Hôtel Relais du Loir. It is important to specify your name and the dates of your stay. We will notify you as soon as your package has arrived. We are not responsible for loss or damage to packages or mail addressed to us, so we advise you to take out insurance for these shipments.

What should I do if I forgot personal items in my room?

What should I do if I forgot personal items in my room?

If you have forgotten any personal items in your room, please contact our reception team as soon as possible to report the loss. We will do everything possible to find your lost items. If we have found them, we can arrange for them to be sent at your expense.

Please note that we are not responsible for personal items left in your room. We recommend that all our guests check their room carefully before their departure to ensure they have not forgotten anything. If you have any questions or concerns regarding lost personal items, please do not hesitate to contact us and we will do our best to help you.

What happens if I set off the fire alarm while smoking?

What happens if I set off the fire alarm while smoking?

Smoking is strictly prohibited throughout our establishment. If you smoke in your room or in common areas, you risk setting off the fire alarm. If this happens, it is imperative that you immediately evacuate the building and move outside for your own safety. The emergency services will then be called to check the situation and you must follow their instructions. If the fire alarm is triggered, there may be significant financial consequences to cover the intervention costs of the emergency services. To avoid any problems, we recommend that you strictly adhere to our smoke-free policy and only smoke in permitted areas outside the property.

Of course, it is important to remember that smoking in rooms is strictly prohibited and may incur additional charges. It is also important not to attempt to dismantle or obstruct fire detectors, as any changes to the system are immediately identified and recorded. If the fire alarm is triggered, any person who caused this incident must compensate other customers for the inconvenience caused. The safety of our customers and staff is our top priority, and we rely on everyone's cooperation to ensure a safe and comfortable environment for everyone.

What should I do if I forgot to return my key to reception?

What should I do if I forgot to return my key to reception?

If you forgot to return your key to reception after your final departure, please contact us as soon as possible. You can contact us by phone or email. We will inform you of the procedure to follow to return the key to us safely. Note that in the event of loss or non-return of the key, you will be charged an additional fee of €100. We thank you for your cooperation in maintaining our security system effective and functional.